Shipping Policy – Diamondteedesign

We’re proud to say that all our products are printed and shipped from the United States. Orders are processed and shipped Monday through Saturday, and please note that some items may ship separately based on availability or production method.

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📦 When Will I Receive My Order?

Estimated Production Times:

• Standard Apparel: Ships within 3–5 business days

• Custom Items (e.g., Embroidery, Mugs, Sublimation, Hand-Made Products): May take 5–10 business days

Estimated Shipping Times:

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📬 Order Tracking

As soon as your order ships, you’ll receive a tracking number via email (when available), allowing you to follow your package every step of the way.

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🔁 Shipping Multiple Orders

Please note that multiple orders placed on the same day cannot be combined for shipping.

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📦 Shipping to Multiple Addresses

Unfortunately, we cannot split a single order to ship to multiple addresses. If you’d like to send items to different locations, please place separate orders for each destination.

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🏠 Changing Your Shipping Address

Once your order has entered processing, we are unable to change the shipping address. Please double-check your details before placing the order.

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🌍 Customs Charges & Delivery Delays

For international shipments, some countries may charge customs fees, duties, or import taxes. These charges are the buyer’s responsibility and are determined by your local Customs office.
We are not liable for any customs delays, which may impact delivery timelines. For specific details, please consult your local customs authority.

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Need Help?

If you have any questions about your order or shipment, don’t hesitate to reach out to our customer support team at [email protected]. We’re always here to help!